FAQ

Frequently Asked Questions

What is included in the office cleaning service?

Our cleaners adhere to a prioritised checklist established during the booking process.

Our vetting process includes ID and reference checks, followed by two interviews to ensure we collaborate with reliable individuals.

We can provide materials and equipment to you at an extra monthly charge. Or of course you can provide.

Yes, we arrange a regular cleaner for your site for consistency.

We strive to compensate you in the event of damage.

Certainly, we can arrange a change upon your request.

We'll inform you and send a replacement.

We'll arrange a visit from a Quality Control Manager for assessment and provide a replacement cleaner if necessary.

Payment options include bank transfer, standing order, direct debit (weekly or fortnightly), or credit card.

Duration depends on factors like size, frequency, and condition. Contact us for a free cleaning quote with required timings for your site.

Scroll to Top